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Manufacturer and Supplier of Cabinet Locks

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Beware Exorbitant Delivery Charges

Saturday 16 May, 2015

I ordered some screws which amounted to £1.20. I was charged £3.20 for standard 2-3 day delivery. When the small envelope arrived the postage was 65 pence. That means the envelope must have cost £1.35! Either you are using postage to increase your profit margins or you are running a delivery pricing system which does not truly reflect the cost. Either way it sound out the wrong message to customers. Response:
Hi and thanks for the feedback.
For simplicity we have a flat rate for UK shipping of £3.00 for all parcels under £75. Some postage will be under £3.00, and some over, depending on the weight of the items.
As well as the postage the shipping cost also goes towards the cost of the packaging, labour, overheads, and VAT is also included.
I hope this explains the situation to you. Any questions please contact me.
Craig Squire
Testimonial By: Kevin Mangan

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